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Home > Public > Locksmith Complaints Form – Report a Overcharging Locksmith
For complaints regarding a UK Locksmith/Service such as overcharging, complete our locksmith scam complaint form below. We will reply with help & advice.
We are the UK’s Largest Locksmith Association – our team can advise on what to do next if you’ve been overcharged or scammed. Also see our advice on overcharging locksmiths here
Your details are kept strictly confidential.
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We may not be able to resolve the complaint however the data will be stored for research & media purposes. You may be contacted to further discuss your complaint to support our ongoing bid to raise awareness within the general public.
How to Spot a Rogue Scam Locksmith Check Locksmith is a Member
We will ensure the right action is undertaken to ensure the complaint is resolved in line with our standard complaints procedure, a formal complaint against a MLA member must be put in writing.
Contact us
We would advise you contact trading standards with details of your complaint and if required your local MLA Approved Locksmith may be able to assist with equivalent quotes/details of the work you required.
Use our Trading Standards complaint template (PDF) to raise a complaint, along with info you need to send.
Download Trading Standards Complaint Template Find a Local Trading Standards Office Near You
We strongly recommend you contact your local MP to let them know about your experience with the locksmith and to express your concerns regarding the lack of regulation and monitoring in the industry.
Use our MP template letter (PDF) to contact your local MP representative.
Find Your Nearest MP Download MP Letter Template
If you have been overcharged due to a scam ad, we also recommend reporting to the Advertising Standards Authority (ASA).
Use our ASA template letter (PDF) to raise a complaint quckly.
Report to ASA Download ASA Report Template
Help us stop rogue traders. Sign our official government petition to demand tighter industry regulation and protect others from being overcharged.
Sign the Government Petition
If you think you have been overcharged by a locksmith, our below guides should help, or prevent overcharging in the future:
Advice on How to Complain
How to Spot a Rogue Locksmith
Should a Locksmith Drill a Lock?
Locksmith Price List – Average Prices
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Our Locksmiths have passed the MLA Qualification.Learn about MLA Qualification
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All MLA Approved Locksmith Companies are fully vetted, inspected & have passed the MLA Qualification. Due to our strict vetting process, Police Forces across the UK & Neighbourhood Watch recommend the use of an MLA Approved Locksmith.